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ANY QUESTIONS?

EMAIL: raelavillastikioki@outlook.com

 

CALL US AT:+682 55 809

Raela Villas Tikioki is located in Tikioki Tapere,

Crowned Jewel of Rarotonga

 

Tereru Road, Takitumu District 

OUR POLICIES

  • RESERVATION POLICY  

    • Minimum 5 Night Stay

    • Check in is from 2pm​

    • Check out is 10am

    • Late check out is based on availability and is from 10am - 6pm at $100NZD. Anything after 6pm is considered a full nights rate.

    • Please contact us to book for late check out (subject to availability)

    • Paying guest only to use the pool and facilities provided

    • All payments are in NZD

    • There is no onsite reception, however management are on call 24/7 to help with anything throughout your stay

  • Special Rate Application (Extended Stay & Group Bookings)

    • Extended stays of 15 days or more may request a special rate application​

    • Group bookings of 7 days or more may request a special rate application

  • PAYMENT POLICY

    • The guest will be charged a non refundable deposit of 50% of the total price upon booking confirmation to secure the booking. Full payment to be made 30 days prior to arrival.

    • Booking will be confirmed once the deposit is lodged

    • We accept payment by Direct bank transfer, Credit card & PayPal

    • A service administration fee will be charged at 3.75% on Visa and MasterCard

    • Non - refundable policy: Full payment required at time of booking 

    • 30 day flexible policy: Pre-payment of 50% of the total price after reservation. Balance of the total price within the 30 days prior to arrival 

  • CANCELLATION POLICY

  • Cancellations must be made no less than 3 months prior to arrival
    • The guest will be charged 50% of the total price should they cancel at any time

    • The guest will be charged the total price if they do not show up

    • The guest will be charged a non refundable 50% deposit of the total price after reservation.

    • We accept payment by Direct bank transfer, Credit card & PayPal

    • No refunds will be issued should you choose to cancel at any time

    • All guests are welcome to move there booked dates to another time subject to availability and to the equivalent of their original booking. Prices subject to change depending what dates guests chooose to rebook.